How soon should I book my airport transfer with North Shore Airport Service?
Do you provide baby seats, baby capsules and child booster seats?
Are you a door to door service?
Do you charge a discounted fare for children, students and pensioners?
How often do you operate?
What suburbs do you service?
How much does it cost and are there any additional charges?
How early do I need to be at the airport prior to my flight departure time?
For International flights the airlines will require you to be at check-in anywhere between 90 minutes to 3 hours prior to your scheduled flight departure time depending on the airline in question and the destination of your flight. The standard time to arrive at check-in is 2 hours prior to your flight departure time. If your are unsure about what time you should arrive at the airport we recommend you contact your airline direct to ask them what time they require you to be at check-in.
How much luggage can I take?
International Travel – each passenger having not more than one (1) large checked-in bag, one (1) small checked-in bag and one (1) carry-on bag only.
Domestic Travel – each passenger having not more than one (1) large checked-in bag and one (1) carry-on bag only.
Anything additional to these items is classified as Excess Baggage. The most common excess baggage items include; golf clubs, surfboards, snow skis, bicycles and large numbers of suitcases. When making a booking please ensure you inform our staff if you are taking any of these items as an allowance for extra luggage space will be required.
Do you meet all flights?
What happens if my return flight into Sydney is delayed or cancelled?
Do you pickup in Suburbs not listed on your website?
What methods of payment do you accept?
Can I get assistance with carrying my luggage?
Due to current Occupational Health and Safety regulations and Workcover Insurance regulations we CANNOT carry your luggage up or down flights of stairs and/or landings to and from unit blocks, residential and commercial dwellings. Special exemptions can be made for individuals who are either elderly or in some way incapacitated or disabled where it is difficult for them to carry their luggage for a certain distance. Prior arrangement and agreement with us must be made for these special exemptions.